Refund policy

We have do not offer returns or refunds unless parcel is received in damaged condition.

Damages and issues

If your order is damaged, you will be eligible for a refund. Kindly note that an unboxing video will be needed to be eligible for a return.

To start a return, you can contact us at sales@blinkiepets.com

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@blinkiepets.com

Refunds
We will notify you once we’ve received and inspected your refund request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded via gcash or other preferred method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@blinkiepets.com